Privacy Policy
Last updated: 31/03/2025
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
What We Collect
We may collect the following information when you browse or place an order:
- Name, address, email, and phone number
- Order details and transaction data
- IP address and browsing behaviour via cookies
How We Use Your Data
We use your information to:
- Process and ship your order
- Contact you regarding your purchase
- Improve our services and website experience
- Send marketing emails (only if you’ve opted in)
We do not sell or share your data with third parties, except for essential service providers (e.g. payment processors or couriers).
Cookies
Our website uses cookies to enhance your browsing experience and help us understand site traffic. You can disable cookies in your browser settings.
Data Security
We take appropriate measures to protect your data from unauthorised access, alteration, or disclosure.
Your Rights
You have the right to:
- Access or update your personal data
- Request deletion of your data
- Withdraw consent to marketing emails at any time
To do so, contact us at woof@thelunaco.co.uk.
